Get in touch
If you have any question don’t hesitate to contact us.

We will reply in 3-24h, sometimes can take up to 48h. If you aren’t seeing any email from us in 48h please make sure to check junk/spam folder.

The Office

Address: 96 Oban Street, London, E14 0HZ
Email: info@mommaplaza.com
Phone: +44 7915607102

Business Hours

Monday – Friday 9am to 5pm
Saturday – 9am to 2pm
Sunday – Closed

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do i track the status of my order?

We send tracking code by email after item/s shipped.

Do you ship to my country?

Yes. We provide free shipping to over 200 countries around the world. However, there are some location we are unable to ship to. If you happen to be located in one of those countries we will contact you. Read our Shipping Policy page for estimated shipping time.

I received wrong/damaged item

If you received wrong item, you can request refund or reshipment. 

How can I return an item?

Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason. Read our Refund and Return Policy page for more information.

Can i change or cancel an order after i've submitted it?

If your order has been paid and you need to make a change or cancel, you must contact us within 24-48 hours. However, since orders are processed automatically, we cannot guarantee that this will be possible. Once the product, packaging and shipping process has started, it can no longer be cancelled.

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS